ROLE OF CLASS WHATSAPP GROUPS IN INTERACTION PROGRAM STUDENT SOCIAL AND COMMUNICATION EDUCATIONAL ADMINISTRATION STUDY FOR THE CLASS OF 2022

Abstract

This research aims to explore the role of WhatsApp groups in 

social interaction and communication of Administration Study Program students 

Class of 2022 education. With the development of communication technology, 

Instant messaging applications such as WhatsApp have become an important tool for 

students to communicate and coordinate in the environment 

academic. WhatsApp groups function not only as a medium 

dissemination of lecture information but also as a platform for 

supports social interaction outside formal lectures and facilities 

long distance communication. This research uses a qualitative approach 

with data collection techniques in the form of observation, interviews 

structured, and documentation. The results showed that group 

WhatsApp plays a vital role in conveying information 

important matters, discussing lecture material, arranging meetings, 

as well as strengthening social relationships and building learning communities 

who is supportive. However, there are several challenges such as network limitations 

and quotas, as well as potential miscommunications are also identified.